CANCELLATION  POLICY

Emotional Guidance With Carola

"Honouring Sacred Time, Presence, and Energetic Integrity"

Each session we share is sacred. It is not simply an appointment—it is a moment set apart from the rush of life, designed to hold space for truth, healing, and divine insight to flow. Whether you come seeking clarity, emotional release, guidance, or simply the comfort of being seen, I prepare for you with full presence—emotionally, spiritually, and energetically.

Before our time together, I begin aligning with your field. I open space with intention, cleanse my energy, sometimes receive impressions or images, and tune into the questions beneath your words. This preparation takes time, devotion, and care.

For this reason, I ask that any cancellation or rescheduling be made with at least 24 hours’ notice. When you honour your booking, you honour the space that is being prepared for you—the energetic pathway that is already forming, even before we connect.

If a cancellation is made with less than 24 hours’ notice, I may need to charge the full fee for the missed session. This is not from rigidity, but from reverence. In setting aside that time for you, I have often declined other bookings or shaped my day around your session. The energetic container begins long before the session itself, and your presence is a vital part of that.

I completely understand that life can bring sudden changes. Emotions may surge. Unexpected situations may arise. If something truly unforeseen or emotionally urgent occurs, please feel free to reach out. I will always meet your message with compassion and understanding, and I trust your honesty.

That said, maintaining this policy is an essential part of the spiritual integrity of my work. It protects the energetic balance that allows me to serve others fully, and it honours the sacred boundaries that keep this work pure, loving, and sustainable.

By honouring your appointment, you are affirming your commitment to yourself. You are saying: “I matter. My healing matters. My presence matters.” This is powerful medicine in itself.

I thank you from the heart for your presence, for your trust, and for valuing this sacred exchange.
The work we do together is not transactional—it is transformational. And for that reason, it must be held in love, structure, and truth.

With tenderness, respect, and spiritual gratitude,
Carola